FestivalFriends — Support

Need a hand? We’re happy to help.

Email us at contacts@sweetch.dev and we’ll get back to you.

Frequently asked

How do I start or join a crew?

On the home screen, tap Create a crew and share the invite link or code with your friends — or tap Join a crew and enter a code someone shared with you.

My friends can’t see me on the map.

Make sure you’ve granted location access, and turn on Background sharing in Settings so you stay on the map even when the app is in your pocket. Everyone must be in the same crew.

Why is someone shown “in camp / approximate”?

For privacy, locations inside camping areas are blurred to the camp — so friends know you’re at camp, not your exact tent.

How do I block or report someone?

Long-press a member in your crew list and choose Block or Report. Manage blocked users under Settings → Blocked users.

How do I delete my account?

Go to Settings → Delete account. This permanently removes your profile, location, and uploaded photo.

Privacy & terms

Privacy Policy · Terms of Use